Corenox Embedded Systems LLC (“we,” “us,” or “our”) operates www.geniuscores.com. This Shipping Policy outlines how orders are processed, shipped, and delivered.
Article 1: Order Processing
1.1 Order Confirmation
All payments are charged in full at checkout. Customers receive an order confirmation email immediately after purchase.
1.2 Processing Time
- Standard processing time: 1–3 business days
- Custom configurations: +5–10 business days
- Orders are processed Monday–Friday (excluding holidays)
Article 2: Shipping & Delivery
2.1 Shipping Origin
All orders are shipped from our manufacturing and logistics facilities in China.
2.2 Delivery Time
- Estimated delivery: 7–12 business days
- Remote areas: +2–4 business days
Delivery times may vary depending on product configuration, order volume, and logistics conditions.
2.3 Shipping Method
Orders are shipped via trusted carriers such as DHL, FedEx, UPS, or equivalent international logistics providers.
Article 3: Duties, Taxes & Fees
All duties, customs fees, and import taxes are fully included in the product price.
Orders are shipped under Delivered Duty Paid (DDP) terms. This means customers will not be required to pay any additional charges upon delivery.
There are no hidden fees at checkout or during delivery.
Article 4: Order Tracking
Tracking information is provided once the order has been shipped. Customers can monitor their shipment via the carrier or through our tracking system:
Article 5: Delivery Conditions
Delivery timelines are estimates and may be affected by:
- Customs processing
- Carrier delays
- Weather or global logistics disruptions
We are not responsible for delays outside our control but will provide updates when necessary.
Article 6: Address Accuracy
Customers are responsible for providing accurate shipping information. We are not liable for delivery issues caused by incorrect addresses.
Article 7: Contact Information
Email: sales@geniuscores.com
Address: 1880 South Dairy Ashford Road, Houston, TX 77077, United States