Corenox Embedded Systems LLC (“we,” “us,” or “our”) operates www.geniuscores.com. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Article 1: Order Processing

1.1 Order Confirmation

All payments are charged in full at checkout. Customers receive an order confirmation email immediately after purchase.

1.2 Processing Time

• Standard processing time: 1–3 business days
• Custom configurations: +5–10 business days
• Orders are processed Monday–Friday (excluding holidays)

Article 2: Shipping & Delivery

2.1 Shipping Origin

All orders are shipped from our manufacturing and logistics facilities in China.

2.2 Delivery Time

• Estimated delivery: 7–12 business days
• Remote areas: +2–4 business days

Delivery times may vary depending on product configuration, order volume, and logistics conditions.

2.3 Shipping Method

Orders are shipped via trusted carriers such as DHL, FedEx, UPS, or equivalent international logistics providers.

Article 3: Duties, Taxes & Fees

All duties, customs fees, and import taxes are fully included in the product price.

Orders are shipped under Delivered Duty Paid (DDP) terms. This means customers will not be required to pay any additional charges upon delivery.

There are no hidden fees at checkout or during delivery.

Article 4: Order Tracking

Tracking information is provided once the order has been shipped. Customers can monitor their shipment via the carrier or through our tracking system:

Track Your Order

Article 5: Delivery Conditions

Delivery timelines are estimates and may be affected by:

• Customs processing
• Carrier delays
• Weather or global logistics disruptions

We are not responsible for delays outside our control but will provide updates when necessary.

Article 6: Address Accuracy

Customers are responsible for providing accurate shipping information. We are not liable for delivery issues caused by incorrect addresses.

Article 7: Contact Information

Email: sales@geniuscores.com
Address: 1880 South Dairy Ashford Road, Houston, TX 77077, United States

Corenox Embedded Systems LLC (“we,” “us,” “our,” or the “Company”) operates the website www.geniuscores.com (the “Site”) via the Shopify platform. This Payment Policy (the “Policy”) governs the payment process for products and services purchased through the Site, in compliance with Texas consumer protection laws (including the Texas Deceptive Trade Practices Act), Google Merchant Center requirements, and Shopify standards. By placing an order, you agree to be bound by this Policy.

Article 1: Accepted Payment Methods

1.1 Available Methods

• Major credit and debit cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay, Google Pay, and Shopify Pay (where available)
• Other payment methods displayed at checkout

1.2 Payment Processing

Payments are processed securely through Shopify’s payment gateway and authorized payment processors. We do not store full payment card details on our servers. Shopify and its processors handle payment data in accordance with PCI DSS standards.

Article 2: Pricing and Taxes

2.1 Pricing Transparency

Prices are displayed in US dollars (USD). Taxes and shipping costs (if applicable) are calculated and shown before you confirm your order. Prices may change without notice, but changes will not affect orders already placed.

2.2 Taxes

We collect sales tax where we have a tax obligation, including Texas, based on the shipping address shown at checkout. For international orders, you are responsible for any customs duties, import taxes, or fees imposed by the destination country.

2.3 Price Errors

If a pricing error occurs, we may cancel or refuse the order. If payment has already been processed, we will issue a refund to the original payment method within seven (7) business days.

Article 3: Payment Authorization and Verification

3.1 Immediate Payment Capture

All payments are charged in full immediately at checkout. By submitting payment, you authorize us (via Shopify’s payment gateway) to immediately capture the total amount, including product price, applicable taxes, and shipping fees, to your selected payment method.

3.2 Verification

We may perform verification checks to prevent fraud or unauthorized transactions. Orders may be delayed or canceled if verification cannot be completed.

Article 4: Order Confirmation and Processing

4.1 Confirmation

After successful payment, you will receive an order confirmation email with your order number and purchase summary. Payment confirmation reflects a completed charge at checkout. If you do not receive it within 24 hours, check spam/junk folders or contact us.

4.2 Failed Payments

If a payment fails or is declined, we may notify you using your contact details. If an alternative payment method is not provided, the order may be canceled.

Article 5: Refunds and Cancellations

5.1 Refund Process

Refund eligibility and conditions are governed by our Return and Refund Policy. Approved refunds are issued to the original payment method within seven (7) business days of approval. Your bank/provider may take additional time (typically 5–10 business days).

5.2 Order Cancellations

If you need to cancel an order before it ships, contact us as soon as possible at sales@geniuscores.com. If cancellation is approved, a full refund will be issued. Orders generally cannot be canceled once shipped; in that case, you may request a return under our Return and Refund Policy.

5.3 Fraudulent Transactions

We may cancel or refuse orders suspected of fraud or unauthorized payment activity and may report incidents to relevant authorities as permitted by law.

Article 6: Google Merchant Center Compliance

• Clear disclosure of pricing, taxes, and shipping costs at checkout
• Immediate payment capture at checkout with clear confirmation to the customer
• Secure, PCI DSS–compliant payment processing
• Transparent refund and cancellation procedures via published policies
• Compliance with applicable consumer protection laws

Article 7: Contact Information and Dispute Resolution

7.1 Inquiries

Email: sales@geniuscores.com
Address: 1880 South Dairy Ashford Road, Ste 412 Ashford Crossing II, Houston, TX 77077, United States

7.2 Complaints

If you are not satisfied with our response, you may escalate the matter to applicable consumer protection authorities, including the Texas Attorney General’s consumer protection resources.

7.3 Dispute Resolution

Disputes will be handled through good-faith negotiation first. If unresolved, disputes shall be subject to the exclusive jurisdiction of the state or federal courts in Harris County, Texas, unless mandatory consumer protection laws require otherwise.

Article 8: International Payment Considerations

8.1 Currency

Transactions are processed in USD. International customers may incur currency conversion fees charged by their payment provider.

8.2 International Compliance

Depending on your jurisdiction, additional consumer rights may apply. We will honor such rights where required by law.

Article 9: Governing Law

This Policy is governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.